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World Bank building

MIGA’s goal is to promote foreign direct investment into developing countries to support economic growth and more.

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Hands husking peas into a basket full of peas

Learn about the progress MIGA is making in its mission to support economic growth, reduce poverty and improve people’s lives.

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Explore different types of political risk insurance guarantees provided to investors and lenders.

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Explore global projects that support economic growth, reduce poverty and improves people’s lives.

Kosovo

NLB Group Voluntary Cash Reserves Coverage

€12 million
Banking
Project Brief
Active

Project description

On December 17, 2021, The Multilateral Investment Guarantee Agency (MIGA), a member of the World Bank Group signed a contract issuing guarantee totaling EUR 12.0 million (approximately US$ 14.1 million) to Nova Ljubljanska banka d.d., Ljubljana (NLB) for their equity investments (including retained earnings). The MIGA guarantee will cover Expropriation of Funds for excess cash reserves in its  subsidiary NLB Banka sh.a. Prishtina (NLB Prishtina) in Kosovo for a period of up to 3 years.

NLB Group is the largest banking and financial services group in Slovenia with operations across southeastern Europe. NLB Group’s nine banking subsidiaries outside of Slovenia hold reserves in excess of the required amount (i.e., mandatory reserves) with the central banks in their respective jurisdictions, based on the volume of customer deposits. Excess cash reserves affect NLB’s overall risk-weighted assets (RWA) at the consolidated level, resulting in less headroom for other assets at a given level of capital.    

Environmental Categorization

This Project is a Category FI-2 project according to MIGA’s Policy on Environmental and Social Sustainability (2013) NLB Prishtina is a universal bank providing retail and corporate banking and has a network of 34 branches throughout Kosovo.

MIGA analyzed the portfolio of NLB Prishtina for types of transactions, tenor, size, industry sectors, and exposure to MIGA’s Exclusion List. The corporate finance transactions include among others some exposure to sectors which may potentially have medium to high environmental and social risks. NLB Prishtina has limited exposure to sectors on MIGA’s Exclusion List. The main Environmental and Social (E&S) risks of this project are associated with the subsidiary’s lending activities in medium to high-E&S risk sectors and its capacity to manage these risks. The applicable E&S requirements for the NLB Prishtina portfolio are the MIGA’s Exclusion List, applicable national environmental and social laws and regulations, and applicable MIGA’s Performance Standards; all as to be agreed in the MIGA guarantee.

NLB Prishtina is an existing MIGA client. In line with MIGA’s E&S requirements, NLB Prishtina has developed  an Environmental and Social Management System (ESMS) and has appointed an E&S officer to oversee the ESMS. The ESMS includes  a set of procedures for identifying, assessing and managing the E&S risks and impacts associated with NLB Prishtina’s lending activities; the procedure meets the requirements for financial intermediaries as per MIGA Performance Standard 1: Assessment and Management of E&S Risks and Impacts. Implementation of  the ESMS was completed in mid-2021   in line with the E&S Action Plan (ESAP) agreed with NLB in June 2020.

As an existing client, NLB Prishtina has a set of Human Resources policies and procedures which meet the requirements of MIGA Performance Standard 2: Labor and Working Conditions, as well as national labor regulations in Kosovo.

NLB Prishtina also has a Business Continuity Plan and an Emergency Response Plan (ERP) in place that cover emergency response procedure (including pandemic response), crisis management and business recovery protocols.

NLB Prishtina is in compliance with the requirements of the ESAP which was agreed in June 2020 as part of MIGA’s original support. NLB Prishtina will continue to report periodically to MIGA on implementation of the ESMS and application of the relevant Performance Standards.

Development impact

The aim of MIGA’s guarantees is to help NLB Group reduce the risk of some of its assets, which would lead to a reduction in the NLB’s RWA on a consolidated basis. The RWA capacity that is freed up is expected to help NLB Prishtina grow the supply of credit, thereby supporting employment in the country.

MIGA’s coverage to NLB Group is aligned with the World Bank Group Country Partnership Framework (CPF) for Kosovo, as it supports enhancing conditions for accelerated private sector growth and employment as well as improve the business environment and access to finance.

 

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MIGA supports its clients (as defined in MIGA Policy on Environmental and Social Sustainability) in addressing environmental and social issues arising from their business activities by requiring direct investment clients to set up and administer appropriate grievance mechanisms and/or procedures to address complaints from Affected Communities. MIGA support to Financial Intermediary clients applying the Performance Standards are required to develop External Communications Mechanisms to receive and review inquiries or complaints from any interested party regarding the E&S risks and impacts of their operations as per the requirements of Performance Standards 1. 


In addition, Affected Communities have unrestricted access to the Compliance Advisor/Ombudsman (CAO), the independent accountability mechanism for MIGA. The CAO is mandated to address complaints from people affected by MIGA-guaranteed business activities in a manner that is fair, objective, and constructive, with the goal of improving environmental and social project outcomes and fostering greater public accountability of MIGA.


Independent of MIGA management and reporting directly to the World Bank Group President, the CAO works to resolve complaints using a flexible, problem-solving approach through its dispute resolution arm and oversees project-level audits of MIGA’s environmental and social performance through its compliance arm.


Complaints may relate to any aspect of MIGA-guaranteed business activities that is within the mandate of the CAO. They can be made by any individual, group, community, entity, or other party affected or likely to be affected by the environmental or social impacts of a MIGA-guaranteed business activity. Complaints can be submitted to the CAO in writing to the address below:


Compliance Advisor/Ombudsman

International Finance Corporation

2121 Pennsylvania Avenue NW

Room F11K-232

Washington, DC 20433 USA

Tel: 1 202 458 1973

Fax: 1 202 522 7400

E-mail: cao-compliance@ifc.org